Refund Policy

You may return any item in its original shipped condition and receive a full refund of the purchase price within 30 days of the date of purchase of the item. Shipping costs will not be refunded unless you received your order damaged or the wrong item was shipped. A receipt or proof of purchase is necessary.

Some items cannot be returned: Opened DVD’s, Opened Video Games, Opened Board Games, Books, Soiled or Worn Clothing, Opened or Used Bedding, Opened Costumes and Damaged Merchandise. All merchandise should be returned within 30 days in its original salable condition and in the original packaging with all accessories.

You may also exchange any item within 30 days of the purchase date if it is in its original and salable condition. If you are exchanging an item, you will have to pay for the return shipping.

If the item you are sending back costs more than the item exchanged for, the remaining balance will be issued in the form of a store credit. If the item sent back is less cost than the item exchanged for, then the customer will pay the balance at checkout.